ePakGift values its customers and
we respect your privacy. We do collect
customer information in an effort
to provide the best shopping experience
and to communicate with our customers
about our promotions, sweepstakes,
contests and products. We limit the
information collected to what is needed
to conduct business and offer products
and services that might be of interest
to you. Your personal information
will not be used for any purpose other
than those described above, unless
required by law or legal process.
The server that makes this website
available may be located outside
the country from which you accessed
this website. We will collect, process
and use personal data only in accordance
with this Privacy Notice.
Our site does not use "cookies"
to collect or store personal information.
We may detect and use your IP address
or other web site usage information
for site administration purposes,
however, no personal information
is gathered in connection with such
We do not practice "spamming".
Spamming is where unsolicited e-mails
are sent to recipients containing
advertisement or marketing related
materials without the prior consent
of the recipient.
The data collected through this
website is kept secure for as long
as it is necessary taking into consideration
the purpose for which it is collected
before being destroyed.
ePakGift provides you with the opportunity
to email a web page to another person.
For this feature to work, we may
need to collect your email addresses
and/or the email addresses of those
to whom you send the web page. The
email address collected in this
context are not used for any other
purpose other than to send your
request. These email addresses are
not stored and are deleted immediately
after your request is fulfilled.
Special note to Children
If you are under the age of 14,
you should consult your parent or
guardian BEFORE giving out your
personal data. If you are uncertain
about anything written in any section,
you should consult your parent or
guardian for help.
Special note to Parents
We recommend that parents/guardians
regularly check and monitor your
children's use of email and other
on-line activities. Please be sure
to inform your child not to provide
personally identifiable data on-line,
prior to obtaining your consent.
Terms & Conditions
The gifts will be delivered as per
the instructions of the sender.
Any such date of delivery must be
put down in the "Special Instructions"
Section of the order form.
In case no date of delivery is specified
by the sender, the gift will be
delivered within 48-72 hrs of the
placement of the order.
All prices are in US Dollars. Payments
will be accepted in US Dollars and
charged to the senders credit card
in US Dollars.
In case no one is available to take
delivery of the gift, we shall make
a reattempt for delivery, if than
too the gift is undeliverable, no
refund shall be made.
In case of the date of delivery
being a national holiday, the delivery
will be made a day before the advised
The gifts delivered to the recipient
will be generally as per the description
of the article and as per the picture
chosen by the customer. There may
be variations in appearance and
colors especially in the perishable
goods like flowers, cakes and chocolates
Respective Brand owners will be
responsible for the quality of product.
You can lodge complaints on them
through us, if the quality is not
found up to the mark.
If ordered flowers / cake /mithai
/ Chocolates are not available in
the respective city or town, we
shall deliver available best quality
products of equal value.
Delivery will be presumed to be
made if any person at the specified
address accepts the item on behalf
of the receiver. No Claim for Non
Acceptance of the Gift Items shall
We will send a personal message
(if any) on a standard card absolutely
FREE along with the gift.
The Balloons are delivered in a
pack, as to deliver them in inflated
form is not possible.because of
Pakistan wide delivery network.
For Sunday delivery any order should
be received before 5:00pm Saturday(pak
time) for consecutive Sunday delivery.
In case of receipt of perished/damaged
food items, please contact us by
email within 24 hours of your receipt
of the product. It is important
that you save all packing materials
as well as the item itself. We may
or may not, request you to send
the package back to us for further
Here are some helpful guidelines
1) Always email us first if you
have a problem.
2) Always be sure to report your
problem within 15 days or receiving
the item in question except for
sweets and perishable items which
is 24 hours of receipt of product.
3)Always report any and all problems
associated with a single order at
the same time.
4)Be as specific as possible when
describing the problem, especially
in the case of electronic goods,
as all returned items are examined
for defects. Non-defective goods
shall be returned to the customer
and no shipping charges shall be
refunded to them.
At ePakGift, we stand behind our
service, our products and our customers.
That is why we have a 100% satisfaction
guarantee behind every purchase.
If, for any reason, you are not
completely satisfied with your gift,
we'll exchange it or refund the
credit card used for purchase.
Privacy Notice Updates
We reserve the right to make any
changes and corrections to this
Privacy Notice. It is the responsibility
of visitors to this website to refer
to this page from time to time to
review any subsequent amendments.
By browsing this website, communicating
electronically with us and submitting
your personal data to this website,
you acknowledge and agree to our
processing of personal data in this
way and to the terms of this Privacy